Google Ads integration
Contact Z Ads
Contact Z Ads is an advertising attribution application. It connects Google Ads accounts authorized by an organization to that organization's Contact Z customer service workspace. Its purpose is to identify which campaigns, ads, landing pages, and calls to action contributed to the start of WhatsApp conversations.
What Contact Z Ads does
Contact Z Ads provides the following user-facing features only to authenticated users who are authorized by the organization that connected its Google Ads account.
Advertising catalog
Synchronizes authorized customer accounts, campaigns, ad groups, ads, assets, and ad messages for display in the organization's Contact Z workspace.
Conversation attribution
Relates click identifiers, landing pages, calls to action, and WhatsApp messages to explain the advertising origin of each conversation.
Customer service context
Displays attribution details alongside the customer conversation and applies organization-defined contact tags.
Organization-level control
Restricts connections and advertising data to authorized users, with OAuth credentials stored securely and isolated by organization.
How Contact Z Ads uses Google user data
Contact Z Ads requests the Google Ads API scope only after an authorized administrator explicitly starts the OAuth connection. The application uses the granted access solely to provide the attribution, catalog, and diagnostic features described on this page.
- Authorization: an authorized user chooses a Google account and grants access to its permitted Google Ads accounts through OAuth.
- Access and use: the application reads only the Google Ads account, campaign, ad group, ad, asset, message, and performance data needed for catalog, diagnostics, and attribution.
- Display and sharing: the resulting context is shown only inside the same organization's Contact Z workspace. Google user data is not sold, transferred for advertising, or used to serve third-party ads.
- User control: the organization can disconnect the integration at any time, and the Google account owner can revoke the granted access from their Google Account.
Resumo em português
O Contact Z Ads conecta, mediante autorização OAuth, contas do Google Ads ao ambiente de atendimento da organização no Contact Z. A aplicação consulta os dados publicitários necessários para identificar a origem de conversas no WhatsApp, exibir campanhas e anúncios no painel e diagnosticar a integração. Esses dados ficam restritos à organização autorizada, não são vendidos nem usados para publicidade de terceiros, e o acesso pode ser revogado a qualquer momento.